Tuesday, November 28, 2006

Bogged Down!

Here is a post from a software developer who recently left Microsoft.

Does it remind you of most churches that you know?


So that nets us a conservative estimate of 24 people involved in this feature. Also each team of 8 was separated by 6 layers of management from the leads, so let's add them in too, giving us 24 + (6 * 3) + 1 (the shared manager) 43 total people with a voice in this feature. Twenty-four of them were connected sorta closely to the code, and of those twenty four there were exactly zero with final say in how the feature worked. Somewhere in those other 17 was somebody who did have final say but who that was I have no idea since when I left the team -- after a year -- there was still no decision about exactly how this feature would work.

By the way "feature" is much too strong a word; a better description would be "menu". Really. By the time I left the team the total code that I'd written for this "feature" was a couple hundred lines, tops.

But here's how the design process worked: approximately every 4 weeks, at our weekly meeting, our PM would say, "the shell team disagrees with how this looks/feels/works" and/or "the kernel team has decided to include/not include some functionality which lets us/prevents us from doing this particular thing". And then in our weekly meeting we'd spent approximately 90 minutes discussing how our feature -- er, menu -- should look based on this "new" information. Then at our next weekly meeting we'd spend another 90 minutes arguing about the design, then at the next weekly meeting we'd do the same, and at the next weekly meeting we'd agree on something... just in time to get some other missing piece of information from the shell or kernel team, and start the whole process again.

What feature is he talking about you ask? It's the shutdown menu.

We need to make sure that our lives are not bogged down by endless indecision. This applies to the church as a whole and also to the lives of individuals.

We must not allow trivial decisions to disctract us from what is really important.

Blessings

Keith

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